Legal

Privacy Policy

Last updated: July 2026

Overview

This Privacy Policy explains how Northgate Family Dental (“we”, “us”, “our”) collects, uses, and protects the personal and health information you share with us, whether at our practice at 14 Maple Street, Helsinki, or through this website. We are committed to handling your information with care and in line with applicable data protection law, including the EU General Data Protection Regulation (GDPR).

Information we collect

We may collect your name, phone number, email and postal address, appointment details and preferences, the dental and medical history you provide so we can treat you safely, payment and insurance details, and technical information about how you use this website, such as pages visited and device type.

How we use your information

We use your information to provide and manage your dental care, schedule and confirm appointments, communicate with you, process payments, keep accurate patient records, and meet our legal and regulatory obligations as a healthcare provider.

Legal basis for processing

Depending on the situation, we rely on your consent, the performance of our care agreement with you, compliance with a legal obligation, or our legitimate interest in running the practice safely and efficiently.

Sharing your information

We do not sell your personal information. We share it only with members of our care team, and, where necessary and lawful, with specialists we refer you to, your insurer or Kela, and authorities where required by law. Any third parties who process data on our behalf are bound to protect it.

How long we keep it

We keep patient records for as long as required by Finnish healthcare and accounting law, and for the continuity of your care. When information is no longer needed, we securely delete or anonymise it.

Your rights

You have the right to access the information we hold about you, to have it corrected or deleted, to restrict or object to its use, to request a copy in a portable format, and to withdraw consent at any time. You may also lodge a complaint with the Office of the Data Protection Ombudsman in Finland.

Cookies

This website uses a small number of cookies to help it function and to understand how visitors use it. You can control cookies through your browser settings.

Security

We use appropriate technical and organisational measures to protect your information against loss, misuse, and unauthorised access.

Contact us

If you have questions about this policy or wish to exercise your rights, contact us at hello@northgate.com or +358 40 123 4567, or write to us at 14 Maple Street, Helsinki 00100.